Questions, answered.
We've gathered the most common questions about our products, shipping, returns, and ordering to help make your shopping experience as smooth as possible. If you can't find what you're looking for, feel free to get in touch. We're always happy to help.
Yes, we currently deliver across India.
Orders are typically processed within 2-4 business days. Delivery times may vary depending on your location.
Once your order has been shipped, you'll receive tracking information via email or SMS.
If your order has not yet been dispatched, please contact us as soon as possible and we'll do our best to assist.
Eligible products can be returned within 7 days of delivery if they are unused and in their original condition.
Please contact us within 48 hours of delivery with photographs of the product and packaging so we can help resolve the issue.
Approved refunds are typically processed within 5-7 business days after the returned item is received and inspected.
Many of our notebooks are handcrafted using carefully selected materials, making each piece unique.
Our candles are made using premium wax blends and carefully selected fragrance oils for a clean and enjoyable burn.
Trim the wick to approximately 5mm before each use and never leave a burning candle unattended.
We do our best to represent colours and details accurately. Minor variations may occur due to photography, screen settings, and the handmade nature of certain products.
You can reach us through our Contact Us page or by emailing us directly.
We aim to respond to all enquiries within 24-48 business hours.
